Guides & Resources

Tools to help minimise risk

Dispensing High Risk Medicines Checklist thumbnail

Dispensing High Risk Medicines Checklist

A clinical assessment checklist for dispensing monitored medicines.

Download Dispensing High Risk Medicines Checklist 

Your Rights and Responsibilities

For your pharmacy wall. This document is designed to sit alongside the Community Pharmacy Service Charter (the Charter) and includes the responsibilities of those who visit pharmacies to treat pharmacists with respect.

Download Your Rights and Responsibilities

Guide to Good Dispensing

For your pharmacy wall. This guide is based on the Quality Care Pharmacy Program and is designed to minimise the potential for dispensing errors and to save you time and expense. A number of routine checks and procedures have been prepared for your guidance. You are strongly advised to observe them on each occasion you dispense a prescription.

Download Guide to Good Dispensing

Guide to Incident Management

Procedures to follow in case of an incident.

Download Guide to Incident Management

Aftermath of a Medication Incident

This Pharmacy Connection article by Adrian Boucher in 2019 covers the topic of caring for the patient, the family and the Healthcare Professional following an incident.

Download Aftermath of a Medication Incident

Managing Stress in Pharmacy

This document provided by the Pharmacists’ Support Service provides practical advice and is intended as a tool for pharmacies to identify the varied factors that can lead to workplace stress and to offer some solutions to put into place.

Download Managing Stress in Pharmacy

COVID-19 Vaccine Quick Reference Resource

An information sheet designed to support pharmacists in the delivery of a COVID-19 vaccination service.

Download COVID-19 Vaccine Quick Reference Resource

After your AstraZeneca (VAXZEVRIA) COVID-19 Vaccine

An information sheet for community pharmacy patients following their AstraZeneca (VAXZEVRIA) vaccination.

Download AstraZeneca information sheet

After your Moderna (SPIKEVAX) COVID-19 Vaccine

An information sheet for community pharmacy patients following their Moderna (SPIKEVAX) vaccination.

Download Moderna information sheet

After your Pfizer (COMIRNATY) COVID-19 Vaccine

An information sheet for community pharmacy patients following their Pfizer (COMIRNATY) vaccination.

Download Pfizer information sheet

Managing COVID-19

Pharmacists are likely to be dealing with increased enquiries about managing COVID-19. PDL, the Pharmacy Guild of Australia and the Australasian College of Pharmacy have developed a concise fact sheet for patients.

Download Managing COVID-19

After your Novavax (NUVAXOVID) COVID-19 Vaccine

An information sheet for community pharmacy patients following their Novavax (NUVAXOVID) vaccination.

Download Novavax information sheet

In-pharmacy COVID-19 Rapid Antigen Testing

An information sheet designed to support pharmacists in the delivery of in-pharmacy COVID-19 rapid antigen testing.

Download In-pharmacy COVID-19 Rapid Antigen Testing